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Common Issues

Invalid API key errors

  • Verify your API key is correctly formatted as a GUID

  • Ensure the Authorization header is properly set

  • Check that your API key is active and not expired

Rate limiting issues

  • Monitor your request frequency

  • Implement proper retry logic

  • Consider caching data to reduce API calls

"Resource not found" errors

  • Verify the client GUID is correct

  • Ensure the client belongs to your account

  • Check that the GUID is properly formatted

Validation errors

  • Ensure required fields (e.g. firstname, lastname) are provided

  • Check that field values are not empty when required

  • Verify JSON format is valid